The future of cheap fee Estate Agency

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The Future of Estate Agency Fees: Insights from Richard Hayes, COO of Zoopla

Are estate agency fees at rock bottom, and what does the future hold for agents in the UK property market? In this video, we sit down with Richard Hayes, Chief Operating Officer of Zoopla, to explore how estate agents can regain control of their fees, deliver more value, and build more profitable businesses.

Richard shares his perspective on the pressure agents face from rising costs, the importance of prioritising service and data, and why a focus on value over volume could be the key to long term success. He also explains how Zoopla is supporting agents with insights, master classes, and practical tools to confidently introduce new fee structures and enhance their client offering.

If you want to understand how to navigate fee pressures, improve margins, and position your agency as the go to expert in your area, this conversation is a must watch. Share your thoughts in the comments and let us know how your agency is adapting to these changes.