Behind the Brand How Homes & Villas by Marriott Bonvoy is Driving Partner Success

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What happens when one of the world’s most trusted hotel brands steps into the vacation rental space?

In this episode, we’re joined by Jane Gavin (Senior Director of Brand Marketing & Guest Experience) and Keven Wishard (Senior Director of Global & Continent Operations) from Homes & Villas by Marriott Bonvoy.

With decades of hospitality experience between them, Jane and Keven take us inside Homes & Villas by Marriott Bonvoy’s bold approach to short-term rentals. One built on consistency, elevated design, professional management, and the power of one of the largest loyalty programs in the world.

If you’ve ever wondered how Homes & Villas selects properties, enforces its standards, or attracts millions of Bonvoy members to luxury homes, this conversation will give you a whole new understanding of what it means to raise the bar in vacation rentals.

Key Topics Discussed:
00:00 Intro
05:00 Homes & Villas’ unique position at the intersection of hotels and vacation rentals
06:35 Why professional management is non-negotiable on the platform
13:00 The power of Bonvoy’s 200M+ members to drive bookings
16:00 How trust, consistency, and personalization drive guest satisfaction
21:20 What Homes & Villas’ brand standards really look like for property managers
28:00 “Curated Collections” and how Homes & Villas highlights one-of-a-kind stays
32:30 How Homes & Villas is helping raise the bar for the entire STR industry

Connect with Jane:
LinkedIn: https://www.linkedin.com/in/jane-gavin/

Connect with Keven:
LinkedIn: https://www.linkedin.com/in/kevenwishard/

Go live with Homes & Villas by Marriott Bonvoy by August 4, 2025, and receive Marriott Bonvoy Platinum Status for one year, 36000 bonus points, and a marketing feature on a Homes & Villas marketing channel after you launch:

https://partners.homes-and-villas.marriott.com/s/event-property-managers-contact-us?ev=AApod25

Get a free Growth Hack Review and P&L Evaluation when you mention “Alex & Annie” during your discovery call with the Grand Welcome team:

https://calendly.com/jessica-singer-grandwelcome/intro

#VacationRentals #ShortTermRentals #HomesandVillasbyMarriottBonvoy